Privacy Policy
Effective Date: 30 July 2026
Global Route Link (Pty) Ltd (“Global Route Link”, “we”, “our”, or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
By using our website or engaging our services, you agree to the collection and use of information in accordance with this Privacy Policy.
1. Who We Are
Global Route Link (Pty) Ltd is a South African company that provides:
Corporate travel services
Trade facilitation
Import and export consulting
Supplier sourcing
Business matchmaking
China business delegations
Logistics coordination
Business advisory services
2. Information We Collect
Depending on the services you request, we may collect the following information:
Personal Information
Full name
Company name
Email address
Telephone number
Physical address
Billing information
Passport information (where required for travel arrangements)
Identity or registration information where legally required
Business Information
Company registration details
VAT number
Import or export documentation
Shipping information
Website Information
When you visit our website, we may automatically collect:
IP address
Browser type
Device information
Operating system
Pages visited
Date and time of access
Website usage statistics
3. How We Use Your Information
We use your information to:
Provide our services
Arrange travel and business delegations
Source suppliers and manufacturers
Coordinate logistics
Process enquiries
Prepare quotations
Manage customer relationships
Improve our website and services
Comply with legal obligations
Respond to customer support requests
Prevent fraud and misuse
4. Legal Basis for Processing
We process personal information where:
You have provided consent.
It is necessary to perform a contract.
We are legally required to do so.
It is necessary for our legitimate business interests.
Processing is permitted under the Protection of Personal Information Act (POPIA).
5. Sharing Your Information
We may share your information with trusted third parties only where necessary to provide our services, including:
Airlines
Hotels
Freight and logistics companies
Customs clearing agents
Visa processing partners
Manufacturers and suppliers
Government authorities where legally required
Professional advisers such as accountants or legal advisers
Technology and website service providers
We do not sell or rent your personal information to third parties.
6. International Transfers
Where required for international trade, travel, or logistics, your personal information may be transferred to service providers or partners outside South Africa.
We take reasonable steps to ensure that such information is protected in accordance with applicable data protection laws.
7. Data Security
We implement appropriate technical and organisational measures to protect your personal information against:
Unauthorised access
Loss
Theft
Misuse
Alteration
Disclosure
Destruction
While we strive to protect your information, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.
8. Data Retention
We retain your personal information only for as long as necessary to:
Provide our services
Meet contractual obligations
Comply with legal and tax requirements
Resolve disputes
Enforce our agreements
When information is no longer required, it will be securely deleted or anonymised where appropriate.
9. Cookies
Our website may use cookies and similar technologies to:
Improve website functionality
Remember user preferences
Analyse website traffic
Enhance user experience
You may configure your browser to refuse cookies; however, some website features may not function properly.
10. Your Rights
Subject to applicable law, you have the right to:
Access your personal information.
Request correction of inaccurate information.
Request deletion of your personal information where legally permissible.
Object to certain processing activities.
Withdraw consent where processing is based on consent.
Request information regarding how your personal information is processed.
Requests may be subject to legal or regulatory limitations.
11. Third-Party Websites
Our website may contain links to third-party websites.
We are not responsible for the privacy practices or content of external websites. We encourage you to review their privacy policies before providing personal information.
12. Children’s Privacy
Our services are intended for individuals who are 18 years of age or older.
We do not knowingly collect personal information from children under the age of 18.
If we become aware that such information has been collected, we will take reasonable steps to delete it.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Any changes will be published on this page together with the updated effective date.
Your continued use of our website or services after changes are published constitutes acceptance of the revised Privacy Policy.
14. Contact Us
If you have any questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:
Global Route Link (Pty) Ltd
Website: https://www.globalroutelink.co.za
Email: info@globalroutelink.co.za
South Africa
15. POPIA Compliance
Global Route Link (Pty) Ltd is committed to complying with the Protection of Personal Information Act, 2013 (Act No. 4 of 2013) (“POPIA”).
We process personal information lawfully, fairly, transparently, and only for legitimate business purposes. We continually review our privacy practices to ensure ongoing compliance with applicable South African data protection legislation.
For a business website like Global Route Link, I also recommend adding a Cookie Policy, POPIA Manual (PAIA Manual), and a Website Disclaimer to complete the site’s legal documentation.
